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ESM — Enterprise Smart Management

One console for sales, operations and the back office — with forecasting and exception alerts built in.

ESM (Enterprise Smart Management) is Inovbi Solutions' operations platform: sales, commercial management and the rest of your back office in one console, sharing one well-modelled database. Because every module writes to the same schema, dashboards read straight from your live data, sales forecasts are trained on your own order history, and exceptions are flagged the moment they cross a threshold you control. Each company runs in its own isolated database, and every module installs instantly with no downtime and no IT project.

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gross margin

47%

this month

new customers

this month

conversion rate

100%

quote to order

Why ESM

What you get on day one.

Business intelligence without a separate warehouse — reporting reads your operational data directly, as it changes.

Forecasting and exception detection scoped to your isolated database — sales forecasts and stock alerts trained on your data and nothing else.

One console instead of many — sales, operations and the back office share the same workspace, data and login.

Your own isolated database — never shared or co-mingled with another company.

Start free and grow module by module, with instant, zero-downtime installs.

AI inside ESM

An ERP that looks ahead.

ESM learns the patterns in your sales, stock and finance: which customers may stop buying or pay late, what may run out, what you are likely to sell — and it brings the unusual to your attention every day.

Customers you could lose

Churn and payment risk for each customer, with recommendations to act on.

Plan with a forecast

A sales forecast and stock-out alerts, plus exceptions spotted in your daily activity.

Your data, explained

Trained on your own history only, and every score comes with its reasons. Your team stays in charge of the decision.

Our approach to AI

What's included

Modules in ESM.

Enable only what you need at signup — add the rest whenever you're ready, with no downtime. Scroll to see each one running.

Sell

5 modules

Sales & Commercial Management

Quotation to cash: customers, products, pricing, stock, orders, deliveries, invoicing.

Sales Planning

Targets, forecasting and sales-rep performance.

Customer 360

Unified 360-degree view of a customer, built on top of Sales data.

Customer Service

Helpdesk ticketing with SLA policies, assignment, escalation and CSAT; a knowledge base; and field-service orders that dispatch a technician and issue spare parts from stock. Requires Sales.

Customer Portal

A self-service portal for your customers: browse the catalog at their contract prices, place orders (through the same Sales order engine), and see their order history and invoices. Requires Sales.

Buy & stock

4 modules

Purchasing

Procure to pay: suppliers, purchase orders, receiving, and supplier invoices. Requires Sales.

Material Management

Material master, categories, units, batches and serial numbers.

Warehouse Management

Warehouses, stock movements, physical inventory and scrap.

Logistics

Transportation management: a carrier directory, shipments with a full tracking-event history, and delivery confirmation. Shipments can be raised from a sales delivery. Requires Sales.

Make

3 modules

Manufacturing

Bills of material, plants and work centers, and manufacturing orders from material issue through production confirmation. Requires Sales.

Quality Management

Product quality lifecycle: specifications, inspection lots and execution, quality decisions, stock quarantine, non-conformities, CAPA, supplier quality, customer complaints and certificates. Requires Purchasing and Manufacturing.

Maintenance

Enterprise asset management: an equipment register, preventive-maintenance plans that raise work orders automatically, and corrective/inspection work orders with spare-part issue from stock and MTBF / MTTR reporting. Requires Sales.

Run the company

3 modules

Finance

Double-entry general ledger: a fiscal calendar, a configurable chart of accounts, manual journal entries with post / reverse, and a trial balance. Subledger auto-posting of sales & purchasing invoices comes with the module. Requires Sales.

Human Resources

The employee person-master with organisation structure, skills and employment contracts, plus time & attendance and recruitment. Requires Sales.

Projects

Project management and professional services: projects, phases, tasks and milestones; billable time and expenses; project profitability; and invoicing through the Sales engine. Requires Sales.

Steer

2 modules

Operational Intelligence

Live exception detection, KPI monitoring, and recommendations across every module you have installed.

ML / AI Engine

Risk scoring for customer payment, stockout and sales-decline exposure, each score backed by the real evidence behind it and cutoffs you control per tenant — never a black-box number. A recommendation inbox surfaces churn risk, cross-sell and stock alerts as they're found, for a person to accept or dismiss, never to act on its own. Requires Sales.

Other